Welcome to our Shipping and Delivery page. Here, we detail our shipping procedures, methods, and timelines to ensure your home décor products arrive promptly and safely. Understanding our shipping policy will help you make informed decisions when placing an order.
Shipping Methods & Associated Costs
We offer a variety of shipping methods to meet your needs, each with associated costs. Our options include:
- Standard Shipping: Delivered within 7-15 days. This is our most economical option, ideal for non-urgent orders.
- Expedited Shipping: Delivered within 3-5 days. Choose this option for faster delivery.
- Overnight Shipping: Delivered the next day. Perfect for last-minute purchases or urgent needs.
Shipping costs are calculated based on the total weight of your order and the shipping destination. During the checkout process, you will see the shipping options available to you along with their respective costs.
Estimated Delivery Times & Factors Affecting Them
Our estimated delivery times are as follows:
- Standard Shipping: 7-15 days
- Expedited Shipping: 3-5 days
- Overnight Shipping: 1 day
Several factors can affect delivery times, including:
- Order Processing Time: Typically 1-2 business days.
- Destination: Remote areas may take longer to deliver.
- Weather Conditions: Severe weather can delay shipments.
- Public Holidays: Shipping carriers may not operate on public holidays.
We strive to meet these delivery estimates but cannot guarantee them due to these external factors.
Order Tracking Options & Instructions
Tracking your order is simple and straightforward. Once your order is shipped, you will receive a confirmation email with a tracking number.
Shipping Checklist
To ensure a smooth shipping experience, follow this checklist:
- Verify your shipping address is correct before placing an order.
- Choose the appropriate shipping method based on your delivery needs.
- Track your order using the tracking number provided.
- Contact customer service if you encounter any issues.
International Shipping
We also offer international shipping for our home décor products. International shipping costs and delivery times vary depending on the destination country and the selected shipping method. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Handling and Packaging
We take great care in handling and packaging your orders to ensure they arrive in perfect condition. Each item is carefully inspected and securely packaged to prevent damage during transit. Our packaging materials are eco-friendly, reflecting our commitment to sustainability.
FAQs
What happens if my order is delayed?
If your order is delayed, we will notify you via email with an updated delivery estimate. You can also track your order for real-time updates.
Can I change my shipping address after placing an order?
You can change your shipping address within 24 hours of placing your order by contacting our customer service team.
What should I do if my package is damaged upon arrival?
If your package arrives damaged, please take photos and contact our customer service immediately for assistance with a replacement or refund.
Contact Us
For any questions or concerns about our shipping policy, please contact us. Our customer service team is available to assist you with any inquiries you may have.
Thank you for choosing us for your home décor needs. We are committed to providing you with the best shopping experience possible.
In case of any queries and doubts, we are happy if you write to us at info@tradengreat.com